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Building your Balanced Scorecard
Creating your Strategy Map
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Connect: Building Scorecards and Updating Measures from Spreadsheets
Connect: Automating Measure Updates from Databases and SOAP Sources
Creating and Editing Bookmarks
Setting and Managing Alerts
Managing Strategy at All Levels
Building Scorecards Using Templates and Rollups
Using and Creating Briefings


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a balanced scored diagram

What is a Balanced Scorecard?

The Balanced Scorecard is a management system. It’s a way of looking at your organization that focuses on your big-picture strategic goals. It also helps you choose the right things to measure so that you can reach those goals.

The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. Learn more

What is a Strategy Map?

A strategy map is a diagram that shows your organization's strategy on a single page. It’s great for quickly communicating big-picture objectives to everyone in the company.

With a well-designed strategy map, every employee can know your overall strategy and where they fit in. It helps keep everyone on the same page, and it allows people to see how their jobs affect the company’s strategic objectives. Learn more

a simplified example of a strategy map

Blog posts

Choosing “This Measure” for Calculated Measure Equations

You can now choose “this measure” when building equations. This allows you to make self-referential equations, for example goals that are 10% higher than the previous year’s actual value.

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Exploring the Data Behind Measure Calculations in 3.2

It’s now easy to see what numbers go into a calculated measure value. Equations can be very complex, and it can sometimes be difficult to understand the nuanced differences between aggregation types like “sum” and “use equation.”

Although this explanation gets a little technical, don’t worry, the software is easier to use than ever. The only thing that has changed is that you can hover your mouse over a number to see how it was calculated.

On the Scorecards Overview tab there has always been an “Actual and Threshold Values” table that shows you all of the measure values and thresholds that go into the currently selected measure, regardless of whether those values are calculated or not. In version 3.2 you can now interact with these numbers to see where they come from.

In this example, we’re looking at a monthly measure in quarterly mode. The measure’s aggregation type is average, so its quarterly total of 1,869 was determined by averaging its three monthly values listed in the “actual and threshold values” table.

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